'The Concierge is the heart, the soul, the face, and often the brain of a hotel.' Daniel J. Boorstin.
A Concierge crafts moments, turning ordinary into extraordinary experiences. Charisma and confidence exemplify our concierges who meet every challenge with efficiency and charm. These are the special attributes that make our concierges with the day.
- 1st Pleasure Shaku (InterContinental Johannesburg O.R. Tambo)
- 2nd Robyn Ann Dyer (The Oyster Box Collection) & Thokozile Gazi (The Lagoon Beach Hotel)
- 3rd Mkuseli Innocent Vanqa (TAJ Cape Town)
Judges: Horst Frehse, Jeff Rosenberg, Lorna Gourlay, Mike Waller, Tarryn Tomlinson and John de Canha. Very special thanks The Diamond works for adding their glamour and sparkle to each winning concierge who wears their exquisitely designed lapel pins with pride. The Diamond Works celebrates excellence and fine craftsmanship.